The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all USA, UK and Indian national laws and requirements for user privacy.
Use of this website by you constitutes acceptance by you of our Privacy and Cookies Statement. If you do not wish to accept our Privacy and Cookies Statement, please leave this website immediately. By using this website, you also consent to the collection and use of your personal information in the manner set out below.
Extent of Privacy and Cookies Statement
This Privacy and Cookies Statement covers information which is collected by Ceswei Software Pvt. Ltd. from this website only. Other sites to which this website may be linked are not covered by this Privacy and Cookies Statement. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The following now provides an overview of how we protect your privacy during your visit to our website.
What personal information do we gather?
Like most website operators, Ceswei Software Pvt. Ltd. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site and the date and time of each visitor request. The purpose in collecting non-personally-identifying information is to better understand how visitors use the website. From time to time, Ceswei Software Pvt. Ltd. may release non-personally-identifying information in the aggregate (e.g. by publishing trend reports on the usage of the website).
Ceswei Software Pvt. Ltd. also collects potentially personally-identifying information (PII) like Internet Protocol (IP) addresses. Ceswei Software Pvt. Ltd. does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to Ceswei Software Pvt. Ltd.’s website choose to interact with Ceswei Software Pvt. Ltd. in ways that require Ceswei Software Pvt. Ltd. to gather personally-identifying information (PII). The amount and type of information that Ceswei Software Pvt. Ltd. gathers depends on the nature of the interaction. For example, we ask visitors who purchase extensions or themes to provide a username and email address. In each case, Ceswei Software Pvt. Ltd. collects such information insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Ceswei Software Pvt. Ltd. Ceswei Software Pvt. Ltd. does not disclose PII other than as described below. Visitors may always refuse to supply PII, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics and Reports
Ceswei Software Pvt. Ltd. may collect statistics about the behaviour of visitors to its website, which may be used in public reports. As an example, Ceswei Software Pvt. Ltd. might reveal how many downloads a particular theme or extension had, or what features are the most popular. Ceswei Software Pvt. Ltd. does not, however, disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Ceswei Software Pvt. Ltd. discloses potentially personally-identifying information and personally-identifying information (PII) only to its employees, contractors and affiliated organisations that: need to know that information in order to process it on Ceswei Software Pvt. Ltd.’s behalf or to provide services to Ceswei Software Pvt. Ltd.’s websites and; have agreed not to disclose it to others. Some of these employees, contractors and affiliated organisations may be located outside of your home country – by using the Ceswei Software Pvt. Ltd. website you consent to the transfer of information to them.
Ceswei Software Pvt. Ltd. will never rent or sell potentially personally-identifying information and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations as described above, Ceswei Software Pvt. Ltd. discloses potentially personally-identifying information and personally-identifying information only when required to do so by law, or when Ceswei Software Pvt. Ltd. believes in good faith that disclosure is reasonably necessary to protect the property or rights of Ceswei Software Pvt. Ltd., third parties, or the public at large.
If you are registered user at Ceswei Software Pvt. Ltd. and have supplied your email address (including to trading name companies Ceswei Software Pvt. Ltd., Mediapropel.com), Ceswei Software Pvt. Ltd. may occasionally send you an email to tell you about new features and updates, solicit your feedback, or just to keep you up to date with what’s going on with Ceswei Software Pvt. Ltd. and our products. We primarily use our news and blog sections to communicate this kind of information, so we expect to keep this kind of email communication to a minimum.
If you send us a support request via our helpdesk or live chat, we reserve the right to publish it in order to help us clarify or respond to your request, or to help us to support other users. Ceswei Software Pvt. Ltd. takes all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Personal Data Protection Act 2013. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Ceswei Software Pvt. Ltd. has a telephone system that is capable of recording conversations. Like many other organisations, this is a standard practice that allows the recording of telephone calls for quality monitoring, training, compliance and security purposes. Calls received may be recorded by Ceswei Software Pvt. Ltd. and will be retained indefinitely. External calls made by employees of the business may be recorded by Ceswei Software Pvt. Ltd. These recordings will be used for the purposes the company deems necessary. We shall ensure that the use of these recordings is fair and that we comply with the requirements of the relevant legislation. This includes:
• The Regulation of Investigatory Powers Act 2000;
• The Telecommunications (Lawful Business Practice) (Interception of Communications Regulations) 2000;
• The Telecommunications (Data Protection and Privacy) Regulations and law of India;
• The Personal Data Protection Act 2013; and
• The Human Rights Act 1993.
Calls received may be recorded by Ceswei Software Pvt. Ltd. External calls made by employees of the business may be recorded by Ceswei Software Pvt. Ltd. Under normal circumstances a call will not be retrieved or monitored unless:
• It is necessary to investigate a complaint;
• It is part of a management ‘spot check’ that customer service standards are being met;
• There is a threat to the health and safety of staff or visitors or for the prevention or detection of crime;
• It is necessary to check compliance with regulatory procedures; or
• It will aid standards in call handling through use in training and coaching our staff.
If it becomes clear that a communication is private or the person making the call says that they do not wish to have their call recorded, the call recording will be stopped.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK, USA and Indian Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Personal Data Protection Act 2013. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Personal Data Protection Act 2013 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Automatic Collection, Cookies and Web Beacons
Ceswei Software Pvt. Ltd., or our service providers, or our third party advertisers, or links to third party websites, and social media widgets may use automatic collection technologies including cookies and web beacons that collect information about you or your visits for purposes of improving your web activities or to deliver targeted content to you. Ceswei Software Pvt. Ltd. does not provide any personally-identifying information to these third parties and is not responsible or liable for nor do we endorse or control their activities. Use of third party links, advertisers, sites and/or widgets will be subject to the respective third party’s privacy policies and terms of service.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Pages of this website and any e-mails sent to you may contain web beacons. Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files which are embedded within a web page or email to document traffic and for website analytics without collecting any Personal Information, that, for example, allow us to count users who have visited web pages or opened our emails.
Most web browsers allow user privacy settings to block either all cookies, or third party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit www.aboutcookies.org for comprehensive information on how to change your cookie settings in a wide variety of different web browsers.
Children’s Personal Information
This website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 without prior verifiable parental consent. If we learn that a child under the age of 16 has submitted personally identifiable information online without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except when necessary to protect the safety of the child or others).
If you believe that a child under the age of 16 has provided us with personal information without verification of parental consent, please contact us at firstname.lastname@example.org
Information Use, Access, Disclosure and Protections
We use your information, including any PII, to fulfil any other purposes for which you provide your information, for any other purpose as described to you at the time your information is collected or for which your consent is given or for any other purpose in our sole judgement to improve or enhance our user’s website experience or to improve our operations and obligations.
We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you.
The appropriate method(s) for accessing your information, if any, will depend on which of our websites and services you have visited or used. Depending on the website or service, you may have the ability to view or edit some of your information online, by logging into the website and visiting the account profile page. If you remove information from your user profile, it may stay in backups on our servers for a period of time before being completely removed. Once deleted, your account is gone and cannot be restored.
Public content you created, such as comments on resources, feature requests and bug reports will not be deleted. It is possible that all this posted content may be changed to be attributed by ‘Anonymous user’. We use reasonable and customary security measures to protect your information collected through this website. However, no method is 100% safe, and we cannot guarantee, and you should not expect, that your information would always and absolutely remain private and secure.
We are not responsible for the circumvention of any privacy settings or security measures contained on or concerning this website. You are also responsible for taking reasonable steps to protect your personal information against unauthorised disclosure or misuse.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; SugarCRM, Mautic, Linkedin.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
IP Address Lookup
Our Company uses third parties to provide information about visitors to our websites. When you visit our websites we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
If you are a customer of Enable Technologies, you will also receive monthly updates. These updates will highlight the great new things that we have developed and what’s been going on in the world of Enable. At any time, you can update your preferences by clicking the link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link. If you don’t have an email from us to hand and want to update your preferences, please email email@example.com.
Resources & Further Information
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
Privacy and Electronic Communications Regulations 2003 – The Guide
Fillable PDF Forms Creation
v 1.0 September 2017 Edited & Customised by: Ceswei Software Pvt. Ltd., JP Nagar, Bangalore